Support
A great product should be designed to be self-sufficient for the end user and minimize time typically waisted through those other "support channels". You're more than just another email or sales number: you're a friend. The best effort will be made in serving you when you need it.
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- General product questions and support is handled through the forums. This allows other users to benefit from your question, and you may actually find your question already answered.
- If you need support on something more private, such as a purchase, license, proposition, or anything else not suitable for public, please send an email.
- Emails usually get answered within 48 hours to maintain efficiency. Please note that currently, the owner, developer, and customer support is all one person – so your patience is very much appreciated.
Support Email: support [at] desuade (.) com